Validation of the Cadre’s Satisfaction of the Posyandu Lansia Questionnaire

Shahla Trisa Aufa, Sharon Gondodiputro, Neneng Martini

Abstract


Integrated health post for elderly/posyandu lansia is one of the community empowerment actions in improving the quality of life of the elderly. The role of cadres in managing the posyandu lansia is significant and is influenced by motivational factors that will cause satisfaction or dissatisfaction at work. A qualitative study in Bandung succeeded in exploring the components of satisfaction based on Herzberg's theory. Until now, no questionnaires have been developed to measure the satisfaction of posyandu lansia cadres. This study aims to set up and validate the satisfaction questionnaire for posyandu lansia cadres. A cross-sectional study was conducted on 200 cadres taken by multistage sampling in Bandung, West Java, Indonesia, from October to November 2020. Fifty-four items consisting of 19 motivator factor items and 35 hygiene factor items were tested for validity using the Pearson product-moment correlation coefficient, exploratory factor analysis, and communalities test. In addition, a reliability test was carried out using Cronbach's alpha. The results showed that 16 of 54 items did not meet the requirements, consisting of 5 items from motivator factors and 11 from hygiene factors. The dimensions of the motivator factors changed from 6 dimensions to 4 dimensions, and the dimensions of hygiene factors changed from 8 dimensions to 9 dimensions. It concluded that a new questionnaire on the satisfaction of posyandu lansia cadres has been compiled and can be used to measure the level of satisfaction of cadres. However, further studies need to be carried out involving various regions in Indonesia.

Keywords


Herzberg's theory; posyandu lansia; satisfaction

Full Text:

PDF

References


Pratono AH, Maharani A. Long-term care in Indonesia: the role of integrated service post for elderly. J Aging Health. 2018;30(10):1556–73.

Olaniran A, Smith H, Unkels R, Bar-Zeev S, van den Broek N. Who is a community health worker? - a systematic review of definitions. Glob Health Action. 2017;10(1):1272223.

Scott K, Beckham SW, Gross M, Pariyo G, Rao KD, Cometto G, et al. What do we know about community-based health worker programs? A systematic review of existing reviews on community health workers. Hum Resour Health. 2018;16(1):39.

Rahmawati R, Bajorek B. A community health worker-based program for elderly people with hypertension in Indonesia: a qualitative study, 2013. Prev Chronic Dis. 2015;12:E175.

Roza Y, Magriasti L. Efektivitas penyelenggaraan program posyandu lansia di wilayah kerja Puskesmas Jua Gaek Kecamatan Gunung Talang Kabupaten Solok. J-TRAP. 2020;4(1):26–32.

Pusat Data dan Informasi, Kementerian Kesehatan Republik Indonesia. Situasi dan analisis lanjut usia [Internet]. Jakarta: Kementerian Kesehatan Republik Indonesia; 2014 [cited 2021 November 10]. Available from: https://pusdatin.kemkes.go.id/resources/download/pusdatin/infodatin/infodatin-lansia.pdf.

Hastuti D. Pengaruh motivasi, kompetensi dan kepuasan terhadap kinerja kader kesehatan dengan komitmen kerja sebagai variabel intervening (studi Puskesmas Pagiyanten Kabupaten Tegal). Magisma. 2018;6(1):23–34.

Herzberg F. One more time: how do you motivate employees? Harv Bus Rev. 2003;81(1):87–96.

Alshmemri M, Shahwan-Akl L, Maude P. Herzberg’s two-factor theory. Life Sci J. 2017;14(5):12–6.

Ramadhania N, Gondodiputro S, Wijaya M, Didah, Mandiri A. Cadres of the integrated health post for elderly and their satisfaction: Herzberg theory approach. Sosiohumaniora. 2020;22(3):309–18.

Martin CR, Martin CJH. Minimum sample size requirements for a validation study of the Birth Satisfaction Scale-revised (BSS-R). J Nurs Pract. 2017;1(1):25–30.

Mukaka MM. Statistics corner: a guide to appropriate use of correlation coefficient in medical research. Malawi Med J. 2012;24(3):69–71.

Walker DA. JMASM 48: the Pearson product-moment correlation coefficient and adjustment indices: the fisher approximate unbiased estimator and the Olkin-Pratt adjustment (SPSS). JMASM. 2017;16(2):540–6.

Chan LL, Idris N. Validity and reliability of the instrument using exploratory factor analysis and Cronbach’s alpha. Int J Acad Res Bus Soc Sci. 2017;7(10):400–10.

Tavakol M, Dennick R. Making sense of Cronbach’s alpha. Int J Med Educ. 2011;2:53–5.

Taherdoost H. Validity and reliability of the research instrument; how to test the validation of a questionnaire/survey in a research. IJARM. 2016;5(3):28–36.

Taber KS. The use of Cronbach’s alpha when developing and reporting research instruments in science education. Res Sci Educ. 2018;48(6):1273–96.

Stukas AA, Snyder M, Clary EG. Understanding and encouraging volunteerism and community involvement. J Soc Psychol. 2016;156(3):243–55.

Clary EG, Snyder M, Ridge RD, Copeland J, Stukas AA, Haugen J, et al. Understanding and assessing the motivations of volunteers: a functional approach. J Pers Soc Psychol. 1998;74(6):1516–30.

Musabiq SA, Adisya, Shabrina AK, Lutfiana A, Widyani BR, Rahmatia DA, et al. Volunteering: a study of psychological attribute related to Indonesian emerging adult volunteer motivation. JEHCP. 2020;9(3):400–25.

Bohm J. Two-factor theory – at the intersection of health care management and patient satisfaction. Clinicoecon Outcomes Res. 2012;4:277–85.

Chatio S, Akweongo P. Retention and sustainability of community-based health volunteers’ activities: a qualitative study in rural Northern Ghana. PLoS One. 2017;12(3):e0174002.

Mohajan HK. Two criteria for good measurements in research: validity and reliability. Ann Spiru Haret Univ Econom Ser. 2017;17(4):59–82.

Herawati E. Budaya, agama dan makna volunterisme bagi kader warga peduli AIDS di Kota Bandung. JANTRO. 2019;21(2):132–41.

Kenyatta GN, Zani AP. An evaluation of the motives behind volunteering and existing motivational strategies among voluntary organizations in Kenya. Res Humanit Soc Sci. 2014;4(23):84–96.

Chaddha M, Rai RS. Understanding what motivates volunteering in people. ABR. 2016;17(1):110–20.

Alrawahi S, Sellgren SF, Altouby S, Alwahaibi N, Brommels M. The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon. 2020;6(9):e04829.

Mohiuddin M, Dulay MG. Employee motivation in non-profit: evidence from a community based voluntary organization. Int J Bus Manag. 2015;10(11):74–82.




DOI: https://doi.org/10.29313/gmhc.v10i1.8609

pISSN 2301-9123 | eISSN 2460-5441


Visitor since 19 October 2016: 

View My Stats


Free counters!


Global Medical and Health Communication is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.