THE EFFECT OF COMMUNICATION SKILLS, JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT TO EMPLOYEE PERFORMANCE

Syardiansah Syardiansah, Dyah Ayu Ardianti, Rudi Septian

Abstract


This study aims to determine the effect of communication skills, job satisfaction and organizational commitment to employee performance at PT. Mopoli Raya Unit I of Langkat Regency. The sample in this study amounted to 78 respondents. Data analysis method used is multiple linear regression analysis, hypothesis testing using t test, F test, and Determination Test (R2). The results obtained by Y = 1,212 - 0,002X1 + 0,230X2 + 0,516X3, Partially, Communication Capability does not significantly influence employee performance. Job Satisfaction has a significant effect on employee performance. Organizational commitment has a significant effect on employee performance. Communication skills, job satisfaction and organizational commitment simultaneously have a significant effect on employee performance. The results of the coefficient of determination (R2) obtained by 0.348 or 34.8% communication skills, job satisfaction and organizational commitment affect the performance of employees of PT. Mopoli Raya Unit I and the remaining 65.6% is influenced by other variables.

Keywords


Communication Skills; Job Satisfaction; Organizational Commitment; and Performance

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DOI: https://doi.org/10.29313/performa.v20i1.11376

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