Analisis Kinerja Organisasi Pemerintah dalam Memberikan Pelayanan Publik di Kota Pariaman

Ria Ariany, Roni Ekha Putera

Abstract


There are less than maximum of two SKPD in Pariaman City Government performance service. For the Integrated Licensing Service Office and Investment (KP2TPM) although care has been given to the fullest but there are weaknesses regarding SKPD coordination related to licensing in this SKPD.  Meanwhile, in the Department of Population and Civil Registration (Disduk and Capil) has provided a good service, but the service provided was not accompanied by a clear standard operating procedures so that employees perform services based on what is just. For that there needs to be improvements to the apparatus of resources, especially in terms of quality employees that can serve well and improve coordination among SKPD related to licensing.

Keywords


Kinerja; Pelayanan; Kantor; Dinas; SKPD; pembangunan

References


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DOI: https://doi.org/10.29313/mimbar.v29i1.364

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